Questions and Answers About Home Health Care


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Q: What is Home Health Care?
Professional home health care services includes a broad range of care and support services for those who are recovering from a hospital stay, who are disabled, chronically- or terminally-ill, and need medical, nursing, social, or therapeutic treatment, including assistance with the essential activities of daily living.
Our goal is to help keep your loved one as happy and comfortable as possible, tending to their needs and providing family members with the peace of mind and opportunity to get away when necessary. You are not alone in helping care for your loved one, and Friends of the Family can help!
Q: How long has Friends of the Family been in business?
Friends of the family began providing at home health care and nursing services to patients in Northwest Ohio and Southeast Michigan in the 2006. Current owners Paul and Rebekah LaFontaine took over the business in 2012.
Q: What are the rates for your home health care services?
Friends of the Family Rates will vary on the level of care, services required, duration of services, and your location. Rates begin at $18/hour and up.
Q: Do I need a physician's authorization or referral to use your services?
No. You don't need pre-authorization, pre-qualification, certification or even a prescription for Friends of the Family's at home healthcare services. You choose the services you want, when to start those services and how often those services are used.
Q: I feel uncomfortable leaving my loved one with a stranger. How do I know that my family member and our belongings will be safe?
Because we are a small company, you can trust our employees are reliable and professional. Every single one of our employees has undergone extensive background checks and character references, to ensure that only the best candidates are selected.
We take care to hire only the very best providers, we stay awake all night if necessary, and we make certain that all shifts are covered 100%. Trust, dedication and compassion are what our company has been built on, and we take pride in having provided hundreds of families across Northwest Ohio and Southeast Michigan with high quality medical and in home healthcare services.
Q: Will I have a choice of who comes to my home?
Yes. We encourage your involvement in the decision-making process. With our in depth screening and selection system, you can rest assured that we do our best to take the guesswork out of matching the right caregiver to you and your family. We always try to accommodate any requests you may have for a change in caregivers.
Q: Is someone available at all times in case I have an emergency?
Yes, a member of our elder care management team will always be available 24/7 to address your concerns.
Q: Does Medicare cover Private Duty care?
Medicare only covers skilled care, which includes Physical Therapy, Occupational Therapy, Nursing Care, and a Social Worker. We work with the premier Medicare providers in the area, and will refer them to you if necessary.
Q: How do I pay for Private Duty Care?
There are many options available, including Private Funding, Long-Term Care Insurance, Veterans assistance, Worker’s Compensation, Auto Insurance Claims, Non-Profit Funding, Passport in Ohio, AAA1B in Michigan. Let us help you explore your funding options, and assist in whatever way we can to make sure you or your loved one gets the attention and medical care they need.
Q: If I am a Veteran or a spouse of a Veteran, do I qualify for assistance for Private Duty care?
Yes, you do, and we will assist all eligible veterans with the qualifying process for financial assistance to provide in home healthcare services.
Do you have more questions about home health care services? We're happy to help! Just Contact Us today!

Best Home Care

• 24 Hour Accessibility to a Nurse • Blood Pressure Checks • Skilled Nursing RN's and LPN's • Sugar Monitoring • Companionship and Conversation • Hygiene Assistance • Reading/Playing Games/Crafts • Housekeeping • Attend Club Meetings/Senior Center • Ambulation and Transfer • Accompany to Lunch or Dinner Assistance • Escort to Religious Services • Pet Care • Grocery Shopping • Toileting and Incontinence Care • Escort to Medical Appointments • Alzheimer's and Dementia Care • Meal Preparation and Diet • Personal Alarms & Monitoring • Medication Dispensing • Medication Setups • End-of-Life Care.

Proudly Serving

We proudly serve the cities of Toledo, Oregon, Perrysburg, Bowling Green, Whitehouse, Swanton, Delta, Woodville, Sylvania, Scio Township, Dexter, Northfield, Pittsfield, Ypsilanti, Milan, London, Dundee, Maybee, Ida, La Salle, Erie, Luna Pier, Monroe, Estral Beach, Berlin Township, Petersburg, Deerfield, New Boston, Westland, Hell, Pinckney and Ann Arbor.

Home Care Standards Bureau