Frequently Asked Questions
About Home Health Care
Here are some of the most commonly and frequently asked questions about our
Home Health Care services. If you have a question that is not answered here,
please contact us.
General Questions About
Home Health Care
What is "Home Health Care"?
Professional home health care services include a broad range of care and support services for those who are recovering from a hospital stay, who are disabled, chronically or terminally ill, and need medical, nursing, social, or therapeutic treatment, including assistance with the essential activities of daily living.
Our goal is to help keep your loved one as happy and comfortable as possible in their own home.
How long has Friends of the Family been in business?
What are the rates for your home health care services?
Friends of the Family rates will vary on the level of care, services required, duration of services, and your location. The cost for home health care service begins at $25/hour.
Do I need a physician's authorization or referral to use your services?
I feel uncomfortable leaving my loved one with a stranger. How do I know that my family member and our belongings will be safe?
Trust, dedication, compassion and faith in God are what our company has been built on, and we take pride in having provided high quality care for hundreds of families across Northwest Ohio and Southeast Michigan.
Will I have a choice of who comes to my home?
Is someone available at all times in case I have an emergency?
Does Medicare cover Private Duty care?
We work with the premier Medicare providers in the area, and will refer them to you if necessary.
How do I pay for Private Duty Care?
Let us help you explore your funding options, and assist in whatever way we can to make sure you or your loved one gets the attention and medical care they need.
If I am a Veteran or a spouse of a Veteran, do I qualify for assistance for Private Duty care?
Yes, you do and we will assist all eligible veterans with the qualifying process for financial assistance to provide in-home health care services.
About Our Services
Dementia and Alzheimer’s Care
The world can become a very scary place for someone with Dementia and Alzheimer’s. We have found that one of the key factors in keeping anxiety at bay is for them to remain in their home where things are familiar and safe. Our caregivers know that the right response to those with dementia can make for a pleasant and productive visit. We help with all forms of memory care including those with TBI. We also offer the RCCT Clock testing.
Personal care is the attention required in connection with bodily functions. Bodily functions can include dressing, washing, bathing or shaving and toileting. We understand that this can be a personal line to cross for someone in the family and that’s why we are here to help. Allowing you to remain the spouse, daughter or son, rather than the caretaker and honoring your loved one with that dignity. Making sure they always feel fresh is our goal. We provide help with incontinence, preventing illness and UTI’s.
Errands are another big part of what we do. Don’t feel like going out? Just make the list and let us do the running for you.
Respite Care/Relief for Families
Many times the family have become full-time caregivers to their loved ones. Some have had to quit their jobs, move away from their spouses, or just let go of any free time they have for a season. We have seen where their endless work and passion can begin to take its toll on their health.
The name of our company says it all. We truly are a “Friend of the Family” and we believe in giving you the break you need. Whether it’s just for a few hours or for a two-week vacation, while you are away, we vow to treat your family as a member of ours.
Although we are a private duty, non-skilled agency, we do have nurses on staff offering Medication Setups and Reminders, Blood Pressure Checks, and Sugar Monitoring, along with Higher Acuity Skills, Colostomy Bags, Tube Feeding, and Minor Wound Care.
However, in conjunction with our partners, we also offer Skilled Nursing Services, Speech-Language Pathology, Medical Social Services, Wound Care, At Home Laboratory Services, Physical Therapy, and Occupational Therapy.
Friends of the Family realize that our pets are sometimes the only roommates we have. Their companionship and unconditional love, make them honorary furry members of the family. A surgery or just aging can sometimes make it difficult to provide the care they need.
Pet care such as feeding, Walks, Litter Box Care, and Play are all things that we can help with. We also provide transportation to the Vet and Groomer, when needed. This will ensure that the client is able to keep their best friends right at home.
Meal Preparation and Diet Monitoring
Meal preparation and diet monitoring are very important to the health and wellbeing of the human body.
Meal Preparation: Dinner is served! As well as Lunch and Breakfast! We strive to make sure there is something prepared for meal time. Make a list and we’ll do the grocery shopping or assist them while they shop. Do they have a favorite restaurant? We deliver!
Diet Monitoring: Whether it’s less salt, no sugar, gluten-free, or an allergy, we can provide a custom meal plan that fits the needs of your loved one. Make sure they maintain a healthy weight by having us check it on a daily basis. Hydration is key to a long and healthy life. We can ensure they have the fluids they need.
“Post-Operative Care” is a special program at Friends of the Family. We call it, “Post-Operative Pampering”. It was created so your family can remain worry-free following your surgery. Our staff will remain with you and cater to your every need as you recover.
Transportation to and from the Hospital, Shower assistance, Bed Baths, Dressing, and Grooming, Trips to the restroom, Meal Prep, Follow up Appointments, Regulating Pain Meds, Colostomy Bags, we’ve got you covered.
Are you a new mom? Bring your bundle of joy home and focus on what really matters, while we take care of the rest.
End of Life Care
Friends of the Family works closely with our friends at Hospice. Many times, they can only be there for a minimum amount of time. That’s when we are called, to fill in when it matters the most. Your loved one will be well taken care of and is able to rest in peace in their last moments here.
Occasionally, it’s just the home that needs attention while you focus on time spent with them. We can take the everyday chores of life off your hands, during this difficult time.
We can also just provide advice on where to start in the planning, ensuring that you are prepared when the time comes.
Sometimes, even what may seem to be a simple task can be a challenge for anyone with physical mobility limitations. This can be moving from a wheelchair to a bed and vice-versa. Our caregivers are able to assist those at home with “transferring” from one area in the home to another. They are trained in using tools and equipment such as a Hoyer or gait belt to make these movements safer and easier.
The simple tasks of everyday life can become quite difficult after even a minor surgery or fall. We know how each person has their own way of keeping their house tidy. Just let us know how we can help. We can do the dishes, clean the toilets, vacuum the living room and take out the garbage.
The environment we call home can play a big role in one’s overall health.
Send Us A Message
Flexible plans and variety of services available.
Or call — (855) 794-1555